We purchased a mattress set from McGregors during their Memorial Day sale. We went to pick it up today and were told that we only purchased the mattress. Who in their right mind would do that??? They would be happy to sell us a box spring for 150.00, the cheapest one they had in stock. (Well of course they would!) Do NOT do business with Bob Gonzales...he's sneaky! On a side note, a new sales person, Kelsey, was amazing! I hope she finds a job before McGregors ruins her reputation. I will stick with Homemakers!
Awesome customer service I suggest you use Stephanie Rayburn she is VERY honest an will help you with all your needs with speedy service
We purchased an adjustable bed for my elderly father about two months ago so he could adjust the angle of his sleep. My sister, brother and I were trying to make some changes with the recent passing of his wife our mother.
The mattress we ordered was a Double XL, but a regular was delivered after about 3 weeks, and did not fit the adjustable mechanism. We asked for it to be made right and we had to wait a total of 6 weeks. After delivery it was determined that the Adjustable mechanism was faulty and not working right. McGregors will not help to solve the problems or replace it. They are only sending us to a manufacturer to get it figured out. What should have happened is McGregors should have been all over the Manufacturer for us and handled it in-house. Really poor service after they got our money. Buyer BEWARE and this 20 year VET deserves better!
Nice store had to wait little over 2 wks for order
Helpful sales lady. Got a reduced price
Mcgregors Furniture is a US Lodging based in Ottumwa, Iowa. Mcgregors Furniture is located at 2840 N Court Rd, Ottumwa, IA 52501, USA.
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