So much for a " grace period!! "
But fail to tell you that!!
The ladies in the office are nice and very helpful when it comes to getting you the type of coverage you need for the best price.
Becky and Janet Gould from that office have shown themselves to be not in full understanding of their scope of work. The level of customer service is null. I was embarrassed by Becky on a three way call with a business associate. She was argumentative and took 4 hours to (and 2 days) to present me with two quotes. In the end, I did not receive the quotes or COI which I requested. Not only that! But the personnel made this a very personal situation as Becky assumed I was unable to afford the vehicles for which i requested quotes. She even said to me in a very nasty tone that if i wanted that truck id need to bring her a couple thousand dollars. My associate was floored and couldn't help but to comment by the appalling way this office "conducts business". I am a grassroots small business doing all I can to support local small business. But I WILL NEVER acknowledge this agent; and will continue to report their unprofessionalism, prejudiced perspective, and lack of common courtesy. 8/15/17
So in order to make your next month payment that you actually have to pay 2 months premiums for the next payment before you can go back to the regular payment price.
They seem to be Ok until you are late with a payment.
Always helpful and gets my questions answered quickly! Thank you!
DEFINITELY NOT A GOOD BUSINESS JUDGMENT CALL!!
They say you have a 16 day grace period to pay after the due date. But in reality it's still due so they charge you during the grace period another months premium.
Schwartz Insurance is a US Insurance Agency based in Ottumwa, Iowa. Schwartz Insurance is located at 106 2nd St W, Ottumwa, IA 52501, USA.
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